The information contained in this site, including but not limited to the rules that govern the use of the site, is subject to change without notice. Your use of the site following any such change constitutes your agreement to follow and be bound by the rules as changed.
All web site design, text, graphics, and the selection and arrangement thereof are under Copyright by the Company, all rights reserved., or in the case of product material, all text and graphics are under Copyright by the original owner. ALL RIGHTS RESERVED. Permission is granted to copy electronically and to print in hard copy portions of this web site for the sole purpose of using this web site as an information resource (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this web site—including reproduction for purposes other than noted above, modification, distribution, or reproduction—without the prior written permission of the Company is strictly prohibited.
The Company web site and the Company logo are service marks of the Company. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
Verification of information may be required prior to the acceptance of any order. Prices and availability of products on the site are subject to change without notice. Errors will be corrected when discovered and the Company reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted and payment has been made).
Cancellation of Orders
The customer may not alter or cancel a purchase order without the supplier’s prior written consent. If the supplier agrees to alter or cancel the purchase order, the customer will indemnify the supplier against any loss, damage and expense incurred by the supplier in relation to the alteration or cancellation of that purchase order, including the cost of return freight, return shipping to factory of origin, items purchased from third parties for inclusion in the goods and all labour and engineering costs incurred by the supplier in the execution or part execution of the goods and including compensation payable to any of the suppliers and loss of profit.
Links to other web sites
The Company makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this site, or web sites linking to this site.
Warranty and Return Policy
The Company stands behind our products with an industry leading warranty covering any manufacturing defects for 5 years, during which time we will replace or repair your device at little to no cost. If for any reason you are not satisfied with our products or our product does not meet your requirements, simply return the unaltered, undamaged device within 30 days for a full refund.
Refunds are NOT issued under any circumstances beyond 30 days. We may however, choose to provide our customers with store credit depending on circumstances. You must obtain approval for ALL returns PRIOR to returning merchandise.
Exception on Solid State Relays
Solid State Relays and Solid State Relay Controllers are an exception to this rule and do not qualify for this guarantee. These items are considered special order items and as such are non-returnable and non-refundable.
The Company intends for all resolutions a fair and viable outcome taking into account ALL factors relevant to all parties (manufacturer, distributor, agents, the Company, employees and customer). The Company expressly reserves the right to finalize its decision in the resolution of the matter. Use of this site constitutes acceptance of this resolution.
The customer must keep the goods insured against all risk for goods of that kind from the time the risk in the goods passes to the customer until that time that title to the goods passes to the customer.
Title and Risk
The title and risk in the goods passes to the customer at the time of delivery.